Jim Harter, Ph.D., is Chief Scientist, Workplace, for Gallup’s workplace management practice. In his February, 2020 article entitled, “4 Factors Driving Record-High Employee Engagement in U.S.”, Harter wrote:
“Gallup has completed nine meta-analyses of the relationship between team engagement and performance over the past two decades. The most recent study included more than 82,000 teams in 230 organizations — and 1.8 million employees — across 49 industries and in 73 different countries.
In short, team members with higher levels of engagement:
- produce substantially better outcomes
- treat customers better and attract new ones
- are more likely to remain with their organization than those who are less engaged”
In this Leadership Nugget, Chuck shares one of the most important ways for leaders to increase the employee engagement in their organization.