Emotional Intelligence: The Discipline of Self-Regulation
Chuck will continue to share insights from the teaching framework of best-selling author Daniel Goleman (“EMOTIONAL INTELLIGENCE”).
Emotional Intelligence (EI) can be defined as one’s ability to recognize, understand and manage their own emotions, as well as their ability to recognize, manage and influence the emotions of others.
Self-Regulation can be described as one’s ability to control or manage disruptive emotions or impulses.
How significant is self-regulation to leaders?
Chuck has observed that leaders who regularly exercise self-regulation experience at least 2 benefits:
- Their credibility as a trustworthy leader is enhanced.
- Other people have greater confidence in their decisions.
Two Suggestions to Help You Exercise Self-Regulation More Consistently
- Reframe negative situations into a broader context. See the bigger picture.
- Practice taking an “intentional pause” of 5-10 seconds when you are tempted to react emotionally.
“If we lack emotional intelligence, whenever stress rises the human brain switches to autopilot and has an inherent tendency to do more of the same, only harder. Which, more often than not, is precisely the wrong approach in today’s world.” – Robert K. Cooper, PhD
Next week’s EI episode: Motivation